MANAGEMENT DIPLOMA COURSE
Managers are needed in every business and organisation. Large public and private organisations will employ many managers; each one heading a different section of the organisation. Smaller businesses may only have one or two managers, often being the owners.
The skills and knowledge you gain in this course could lead to:
- Advancement in the job you already have
- A new job in junior management, that may eventually lead to better things
- Improvement in a business you already run
- A new career in consultancy or education
HOW TO MAKE A DIFFERENCE TO BUSINESS MANAGEMENT
There are some things that make a big difference to the profit and sustainability of a business; and there are other things that can easily eat up a lot of time and divert your attention from those things that really matter.
Systems are those procedures or mechanisms that you put in place to make sure everything runs smoothly.
Many small businesses tend to be very ad hoc in the systems they use; never really taking time to stand back and get a proper perspective or plan how to do things. If a small business is being run by a boss who is innately organised, the boss may well be able to run that business, managing a small number of staff, without any well constructed systems. If on the other hand, the boss is not a naturally organised person; the business operation can become very inefficient.
There are many risks with not having well constructed procedures, too many to list here, but they can result in:
- Inconsistencies in the way customers, staff and everything else is dealt with.
- Losing control of finances – eg. over spending, poorly investing, not keeping money in reserve for taxation, staff sick pay, or other obligations.
- Not satisfying legal requirements – eg. letting government registrations lapse, treating staff or customers in an illegal way.
The Cost of Systems
It can cost a lot of time and money to put management systems in place for a business; and there can also be ongoing costs to maintain those systems. The cost can be in time devising and maintaining those systems, but it can also be in the cost of purchasing systems from elsewhere. For example, you can buy computerised diaries, invoicing systems and so on that can help with small businesses.
These costs can be different from country to country, and industry to industry.
New businesses may often underestimate the complexities, time and costs involved in establishing systems.
Many businesses will only attend to the most critical systems when they start up. These may include:
- Establishing the legal status of the business (eg. setting up a company or partnership agreement, registering a business name; obtaining planning permission for operating in a commercial property, obtaining licenses or permits related to products or services being offered).
- Organising financial management (eg. opening bank accounts, organising credit card processing facilities, engaging a bookkeeper or accountant to track and help manage finances).
- Organising insurance policies.
- Establishing basic rules or procedures to be followed in order to ensure laws are not broken by staff.
These things should be a minimum – but sadly, some businesses do not even attend to the minimum.
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