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EMOTIONAL INTELLIGENCE BPS223

Duration (approx) 100 hours
Qualification
Statement of Attainment

Why Study Emotional Intelligence?

Emotional intelligence is our ability to recognise and manage our emotions, and recognise and influence the emotions of those around us.

The study of emotional intelligence is useful in many different ways. It enhances our self-awareness. It can improve our leadership and communication skills. It can help us to work more effectively with others. Emotional intelligence is important when working with others, demonstrating understanding and empathy.  It includes an understanding of empathy, social skills and motivation.

Who Is This Course Suitable For?

This Emotional Intelligence course is useful for anyone living and working with others.  For example, managers, supervisors, counsellors, teachers, youth workers and more. Anyone who works with other people and would like to ensure good co-operation and communication within the team.

What Will You Learn in This Course?

The course covers topics such as -

  • empathy
  • leadership
  • communication
  • co-operation
  • management
  • emotional intelligence in education
  • emotional intelligence in the workplace

Etc.

It's easy to enrol...

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COURSE CONTENT

This course is split into nine lessons as follows:

1. Emotions and Emotional Intelligence

  • Introduction
  • What is Emotional Intelligence?
  • Social Intelligence and Emotional Intelligence
  • Understanding Emotions
  • Models of Emotions
  • Emotional Development
  • Elements of Emotional Intelligence
  • Why Study Emotional Intelligence?

2. Biology of Emotions

  • Development of Emotions
  • Infancy
  • Toddler to Early Childhood
  • Middle to Late Childhood
  • Adolescence
  • Nervous System and Emotions
  • Theories of Emotion
  • Unusual Sensory States
  • Highly Sensitive People
  • Synaesthesia

3. Emotional Intelligence Models

  • Ability Model (Salovey & Mayer)
  • Performance-based Model (Goleman)
  • Competency-Based Model (Bar-On)

4. Measuring Emotional Intelligence

  • Why Measure Emotional Intelligence?
  • Prediction of Performance
  • Improves Relationships
  • Leadership
  • EI versus IQ – Stability
  • Measures of Emotional Intelligence
  • Self-Report
  • Specific Ability Measures
  • Bar-On’s Emotional Quotient Inventory (EQ-i)
  • Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT)
  • Other Report/Observer Ratings

5. Emotional Intelligence Applications for Employing Staff

  • Why is Emotional Intelligence Useful at Work?
  • Workplace Harmony
  • Employee Retention
  • Social Competencies
  • Predicting Success
  • Recruitment
  • Interviews
  • Recruiting Team Members
  • Recruiting Leaders
  • Ethical Considerations of Using EI in Recruitment
  • What About Low EI?

6. Emotional Intelligence Applications for Managing Employees

  • How Can Emotional Intelligence be Applied to Workplace Management?
  • Leadership & EI
  • Leadership Training
  • EI in Management
  • Training Employees
  • Limitations of Training Programs in EI
  • Empirically Based Training Programs
  • Employee or Freelance Workers
  • Stress Management
  • Workplace Culture

7. Emotional Intelligence Applications for Marketing

  • EI in Marketing
  • Applying EI Theory to Marketing
  • Using EI in Marketing
  • Consumer Behaviour
  • Empathy
  • Social Skills

8. Applications in Relationships and Self-Awareness

  • Self-Awareness, Emotional Intelligence, and Wellbeing
  • Negative Self-Talk
  • Procrastination
  • Stress
  • EI & Relationships
  • Romantic Relationships
  • Other Relationships
  • Building Relationships
  • Arguments and Discussions
  • Conflict Management
  • EI & Relationship Strategies
  • Setting Goals
  • Considering Alternate Perspectives
  • Writing Redirection Phrases and Feeling Statements Ahead of Time
  • Tools for Developing Self-Awareness

9. Applications in Education and Training

  • How Our Emotions Affect Our Education
  • Attention & Emotion
  • Emotional Intelligence & Studying
  • Emotional Intelligence & Academic Performance
  • Teaching and Emotional Intelligence
  • Self-Assessment of EI
  • How Teachers Model Emotional Intelligence in Classroom Settings
  • Resilience
  • Social and Emotional Learning
  • Classroom Tools for Developing Emotional Intelligence
  • Mood Monitor
  • Journaling
  • Reflection
  • Education at Work
  • Communication
  • Facilitation and Engagement
  • Motivation

Lesson Aims

  • Describe the nature, scope, and relevance of emotional intelligence.
  • Explain physiological and other biological aspects of emotions and the relationship with emotional intelligence.
  • Describe models of emotional intelligence.
  • Describe methods for measuring emotional intelligence.
  • Describe ways in which emotional intelligence may be useful for employing someone, from the perspective of both the employee and employer.
  • Explain how emotional intelligence can be applied to workplace management
  • Explain applications for emotional intelligence with marketing.
  • Describe tools to develop self-awareness and applications of emotional intelligence in relation to relationships, self-awareness, and wellbeing.
  • Describe how emotional intelligence is associated with learning.

What Are the Advantages of Studying Psychology With ACS Distance Education?

  • You can start at any time to suit you.
  • They are self-paced.
  • You can study when and where suits you. They are flexible to fit in around you and your lifestyle.
  • It is not just a course, it is a package of learning that includes – course notes, tutor feedback, self-assessment tests, research tasks and assignments.
  • Our tutors are all experts in their field, with years of experience in psychology and counselling.
  • They are also keen and enthusiastic about their subject and enjoy working with students to improve their knowledge and skills.
  • Courses are also updated regularly to meet the demands of the changing needs for knowledge and to keep our courses up to date.

What Next?

An understanding of emotional intelligence is useful for anyone living or working with other human beings. For people who would like to work effectively and co-operatively with others. Understand more about human behaviour and effective team work.

You can enrol today by clicking the “Enrol Now” button above.

Or

Click here to Contact a Psychology Tutor.

Or Request a Prospectus Here.
Courses can be started anytime from anywhere in the world!

Meet some of our academics

Tracey Jones (psychology)B.Sc. (Hons) (Psychology), M.Soc.Sc (social work), DipSW (social work), PGCE (Education), PGD (Learning Disability Studies) Tracey began studying psychology in 1990. She has a wide range of experience within the psychology and social work field, particularly working with people with learning disabilities. She is also qualified as a teacher and now teaches psychology and social work related subjects. She has been a book reviewer for the British Journal of Social Work and has also written many textbooks, blogs, articles and ebooks on psychology, writing, sociology, child development and more. She has had also several short stories published.
Jacinda Cole B.Sc.,M.Psych.Psychologist, Educator, Author, Psychotherapist. B.Sc., Psych.Cert., M. Psych. Cert.Garden Design, MACA. Jacinda has over 25 years of experience in psychology, in both Australia and England. She has co-authored several psychology text books and many courses including diploma and degree level courses in psychology and counselling. Jacinda joined ACS in 2001.
Jade SciasciaBiologist, Business Coordinator, Government Environmental Dept, Secondary School teacher (Biology); Recruitment Consultant, Senior Supervisor in Youth Welfare, Horse Riding Instructor (part-completed) and Boarding Kennel Manager. Jade has a B.Sc.Biol, Dip.Professional Education, Cert IV TESOL, Cert Food Hygiene.


Check out our eBooks

Coping Better with Negative EmotionsThis book is designed to help you understand the things that cause stress, the problems that can arise, and the broad range of ways people might manage their stress.
LeadershipWhat makes a good leader? Is it an innate personality trait or a skill that can be acquired? This book is an excellent guide to the theories and practice of leadership. It is full of interesting facts about social dynamics and examples of leadership styles. For those who are curious or in need of some leadership skills, this book will provide both entertainment and advice.
Counselling HandbookA book for both students, as well as volunteers who may be involved in helping people with problems. This is a starting point for understanding counselling, and a reference for developing counselling skills. The book contains seven chapters: 1. Where can counselling be used 2. How to see behind the mask 3. Emotions and attitudes 4. How to communicate better when all you have is words 5. Theory versus practice 6. Diffusing difficult situations 7. Golden rules or tips
ManagementManagement is the process of planning, organising, leading, and controlling an organisation’s human and other resources to achieve business goals. More importantly though, effective management needs to be a process of human interaction and compassion. Most bad managers don’t know they are bad. They may well admit that they are a bit erratic, or they are sometimes late to appointments, but it is rare that they will recognise that they are ineffective as managers. Never fear...read here. This book has something to offer even the best of managers.