Anyone who works in the media has an inherent ethical responsibility; but unfortunately we are not always trained to properly understand and practice that responsibility.
Business ethics can be formally documented in an organisation’s policies or “Code of Conduct” They might include statements or positions on the following:
Honesty
Example -
- Strive for honesty.
- Do not use deception
Objectivity
Example -
- In addition to economic, management and legal decisions, ensure ethical issues are considered. Check for assumptions and prejudice and ensure you have the best information possible on which to make a decision.
- Avoid justifications such as “everyone does it’ or ‘we’ll lose business if we don’t…”.
- Is it balanced, fair to all concerned and promotes a win/win relationship
- Check whose values are being used.
Integrity
Example -
- Keep your promises and agreements; act with sincerity; strive for consistency of thought and action.
- Apply the Litmus test: What if your decision was published in a newspaper or your family knew about it? How will it make me feel about myself?
- Avoid reliance on a single customer or job and be willing to ‘walk away’.
- Strive for a win/win outcome.
Responsibility
Example -
- Do not use culture as an excuse for not doing things properly or differently.
- Fulfil obligations. Don’t over promise or under deliver.
- Avoid doing harm
- Do not accept responsibility for decisions that are NOT your responsibility
- Do not avoid making ethical decisions on issues that ARE your responsibility.
Competence
Example -
- Maintain, improve and promote high standards, professional competence and expertise through lifelong education and learning.
Openness
Example -
- Be open to criticism and new ideas.
Confidentiality
Example -
- Protect privacy interests, confidential information and communications of staff, customers, colleagues, friends and customers.
Responsible Mentoring
Example -
- Help to educate, mentor, and advise colleagues. Promote their welfare and allow them to make their own decisions.
Respect for colleagues and intellectual property
Example -
• Respect your colleagues and treat them fairly. Respect intellectual property.
Social Responsibility
Example -
- Strive to promote social good and prevent or mitigate social harms through research, public education, and advocacy.
Non-Discrimination
Example -
- Avoid discrimination against colleagues or students on the basis of sex, race, ethnicity, or other factors that are not related to their competence and integrity.
Compliance and Legality
Example -
- Know and obey relevant laws and institutional and governmental policies.
GUIDELINES FOR MAKING ETHICAL DECISIONS
1. List ALL choices
As soon as decisions start to take on an ethical dimension it’s important to make a list of all possible actions. The act of simply writing things down can often clarify issues.
2. Predict the outcome of each choice
List the benefits and consequences of each action on the stakeholders - customers, company, community and yourself. Consequences may include effects on financial position, reputation, relationships, stock availability, scheduling etc. They may be long or short term.
3. Examine the legal implications
Consider how each action would be viewed under the law. Ignorance is not an excuse. If you don’t know, find out from a reliable source. The Consumer Advocates or Fair Trade Departments in most countries publish a great deal of information on Consumer law and is a good place to start.
4. Examine the industrial or professional code of ethics
Many industries have their own ‘Ethics Code”. Often what is condoned in one industry or profession is controversial in another.
5. Check your own organisation’s policy and practices
Examine your organisation’s published ethics code or policy. As an Entrepreneur and leader of your organisation, they are probably closely aligned with your own personal code. Sometimes, however, practice might differ from policy (or intention). So it is important to also ask: Has this problem been encountered before and what action was taken? What was the outcome?
6. Seek other opinions
Talking about ethical issues with others such as managers, colleagues, mentors, friends or family can provide clarification. This helps see perspectives other than your own. With full regard for confidentiality, discussing ethical issues with those completely separate from your business can provide a fresh context.
7. Personal reflection
For each possible action, assume you have made this choice. Examine your feelings. How would you feel if a close friend or your own child is the main person affected by your action. Apply the Litmus test. How would you feel about your decisions being published in a local newspaper or splashed across a billboard?
8. Make your decision
Select your action based on your investigations 1 through 7
ETHICS IN PRACTICE
Step 1. Model Ethical Behaviour. A ‘Code of Conduct’ is useless if it is not applied or followed.
Step 2. Put your position on ethics in writing in a policy document or Code of Conduct. This provides a consistent reference for everyone in the organisation.
Step 3. Discuss ethics regularly in staff meetings. Sharing real-life business dilemmas ensures all staff are aware of the expectations and have a chance to experience ethical standards being applied in a practical manner.
Step 4. Conduct regular audits and reviews on the Company ethical stance – as it may change with advances in knowledge, technology and business practices. Adjustments and amendments may come as a direct result of Step 3 above.
As a Photojournalist your stand on ethics may not be just about the big questions. They may be tempted, tested or challenged in the way you do business on a day-to-day basis such as:
- unnecessary criticisms of the competition
- accepting/providing gifts and entertainment as bribes/incentives
- trading or disclosing information – to whom and for what?
- research - obtaining information about competitors by spying or bribing.
- blowing the Whistle (on others who are suspected of unethical behaviour)
- ensuring product/service quality, safety and meeting recognised standards.
- supplies sourced from fair trade which might cost a little extra
- avoiding conflicts of interest
- misuse of market power and collusion
- exclusive contracts – that limit consumer choice
- false or misleading advertising including ‘bait advertising’ where products or services are advertised at a sale price without ensuring reasonable quantities of stock
- pyramid selling where the focus is on signing up new participants rather than the selling of a product/service.
- use of Spam emails
- environmental considerations.
HOW TO LEARN MORE
Read a book, do a course, join an organisation; talk to people, observe the world.
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